Work with us

Working at Great Western Air Ambulance Charity is more than a job. It's a career that offers the chance to make a real difference to people's lives. And one that offers real opportunity for professional development.

Please check this page regularly for new vacancies.

Why work for Great Western Air Ambulance Charity?

When you work for us, you feel part of something special. By the time you come into work in the morning, our crew may well have saved the life of someone you know, someone living in your local community.

From fundraisers to highly skilled paramedics and senior consultants, we are a team, working to save lives that would otherwise be lost. The job can be high pressure, but it is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

We pride ourselves on being an excellent employer. We are small enough to feel like a family, but large enough to have a professional set-up. Together we raise over £4m a year to keep our service running.

We are keen to represent the diversity of the people we serve, and welcome applications from communities who may be under-represented in our workforce or the type of roles we are recruiting for. If you would like to see any of our HR-related policies, please email jobs@gwaac.com outlining what policies you would like to be sent and asking us any questions you might have about whether GWAAC is the right employer for you. We're not perfect but we always aim to be better, so please let us have any feedback at all about your experience of us, so we can reflect, learn and improve. 

Although we think the biggest perk to working with us is knowing you are helping to save lives, here are some other benefits for our employees:

Benefits
25 days annual leave, plus Bank Holidays, rising to 30 days with length of service
A 35 hour working week, with the option to pick your working hours flexibly between 8am and 6pm, Monday to Friday (office staff)
Access to NHS/blue light discounts at hundreds of retailers
A friendly, open plan office with as much tea and coffee as you can drink (we know what’s important)
Free car parking at the office and our base
Pension contributions of up to 4% of eligible earnings
Laptop, smart phone and branded clothing for relevant roles
Funded study, training or education, tailored to you
15% discount at GWAAC's shops
Cycle to Work scheme
Cycle friendly employer - accredited gold by We Are Cycling UK
Free employee counselling service
Paid for professional membership, dependent on role
The chance to go to new places, meet interesting people and have experiences that you wouldn’t otherwise have!
£250 bonus for successful friends and family recruitment referrals

"Working for GWAAC is a joy. Each day is varied and challenging, but ultimately hugely rewarding with the added benefit that I get to go home knowing I’m part of a team making a tangible difference to people within our community. I get to go home knowing that if my friends or loved ones are ever in desperate need of significant medical care, I’ve done everything I can to give them the best possible chance."

Joe Hughes, Strategic Partnerships Manager

Supporter Engagement Manager - Bristol area

Circa £35,000 FTE (28-35 hrs per week)

Are you happy with dealing with people and processes? Balancing priorities and managing projects? Making decisions based on both values and data? 
 
Then we might have the perfect job for you! 
 
At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Manager due to an internal promotion. This job involves a lot of coordination – managing a team, working collaboratively with colleagues across the charity and checking in with key supporters. But it also requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives. 

Read more about this vacancy

We’re looking for someone who is engaging and engaged, a people person who can also do process, a fundraising professional who puts fun into everything they do. 
 
GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.  

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com by 9am on Monday 23 October 2023.
 

Deadline for applications:
Monday 23 October

 

Job Description

HR and Office Manager Bristol, BS3 2JH

£30,000 to £35,000 FTE, depending on skills, qualifications and experience (21-35 hrs per week)

Are you a good all-rounder who is an expert on people? Happy to be flexible and work collaboratively within a supportive and friendly team? Comfortable with clearing your diary when someone needs your support? 
 
Then we might have the perfect job for you! 

Read more about this vacancy

At Great Western Air Ambulance Charity, we’re looking for our first HR person, as our team is rapidly growing. You might be helping us develop some new policies to demonstrate our support for our staff team, working with our staff representatives to make GWAAC an even better place to work, or offering some support to someone who is having a tough time. Of course sometimes there will be issues that our managers might need support with, but generally your challenges will be about how to make things better. 

As a result of our growth, we've outgrown our office (but are staying put for now) and need someone who can help us manage the space we have effectively - making sure things have a place, the environment is welcoming and desks are suitable for hot desking when needed. There are other resources that need looking after too - like our small vehicle fleet and office equipment. 

If you like people, problem solving and saving lives, then this could be the perfect job for you. 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com by 9am on Monday 23 October 2023.
 

Deadline for applications:
Monday 23 October

 

Job Description

Retail Area Manager

£28,000 - £30,000 FTE, plus performance bonus and access to vehicle (to be agreed)
(32 - 40 hours per week, across 4 or 5 days)

We have ambitious plans to expand our retail operations, and we're looking for someone who shares our ambition. We are looking for an Area Manager to manage our five existing shops, and support the Head of Retail in opening many more.

We're looking for an experienced retail professional, who is just as good at spotting opportunities as they are at improving a process, who engages positively with our supporters and volunteers, and who can motivate our shop management team - helping them to raise even more money so we can save more lives locally.

Read more about this vacancy

You won't be doing it all on your own though! At GWAAC we believe that our retail team is a key part of our charity, and our shop teams often comment on how nice it is to feel part of the wider team. We have an experienced Head of Retail, a dedicated Retail Comms and Marketing Officer to help promote the shops, a Retail Facilities Coordinator to help with maintenance and fit-out, and we're looking for a Retail Volunteer Coordinator who can give shop volunteer recruitment some focus.

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com by 9am on Monday 23 October 2023.
 

Deadline for applications:
Monday 23 October 2023

 

Job Description

Retail Volunteer Officer

£24,000 - 26,000 FTE (21-35 hours per week, across 3-5 days)

It’s an exciting time to be part of Great Western Air Ambulance Charity as we look to go big on charity retail, significantly expanding our shop numbers, community presence and charity awareness over the next 5 years.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

Read more about this vacancy

We are looking for a new Volunteer Officer to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Bath Shop Manager

£23,175 FTE (32-40 hours per week, across 4-5 days)

It’s an exciting time to be part of Great Western Air Ambulance Charity as we look to go big on charity retail, significantly expanding our shop numbers, community presence and charity awareness over the next 5 years.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

Read more about this vacancy

We are looking for a new Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Bath Assistant Shop Manager

£21,732 FTE (24-40 hours per week, across 3-5 days)

It’s an exciting time to be part of Great Western Air Ambulance Charity as we look to go big on charity retail, significantly expanding our shop numbers, community presence and charity awareness over the next 5 years.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

Read more about this vacancy

We are looking for a new Assistant Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Thornbury Shop Manager

£23,175 FTE (32-40 hours per week, across 4-5 days)

It’s an exciting time to be part of Great Western Air Ambulance Charity as we look to go big on charity retail, significantly expanding our shop numbers, community presence and charity awareness over the next 5 years.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

Read more about this vacancy

We are looking for a new Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Thornbury Assistant Shop Manager

£21,732 FTE (24-40 hours per week, across 3-5 days)

It’s an exciting time to be part of Great Western Air Ambulance Charity as we look to go big on charity retail, significantly expanding our shop numbers, community presence and charity awareness over the next 5 years.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

Read more about this vacancy

We are looking for a new Assistant Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

 

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Cheltenham Assistant Shop Manager

£21,732 FTE (24-40 hours per week)

It’s an exciting time to be part of the Great Western Air Ambulance Charity Retail team as we look to expand our shop numbers, community presence and Charity reach.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where a former patient or supporter can pop in for a chat.

Read more about this vacancy

We are looking for a new Assistant Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Westbury-on-Trym Assistant Shop Manager

£21,732 FTE (24-40 hours per week)

It’s an exciting time to be part of the Great Western Air Ambulance Charity Retail team as we look to expand our shop numbers, community presence and Charity reach.

Our shops sell a variety of goods, as well as being a hub for our charity activity in the heart of their communities. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where a former patient or supporter can pop in for a chat.

Read more about this vacancy

We are looking for a new Assistant Shop Manager to help us grow an already successful retail portfolio and make it even more awesome. We’re looking for someone who is engaging and engaged, a people person who can also do process, a professional in your field who puts fun into everything they do. 

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

Apply

To apply, please review the Job Description and Person Specification, and send a covering letter and CV, of no more than 6 sides combined, to jobs@gwaac.com
 

Deadline for applications:
UNTIL APPOINTED

 

Job Description

Lottery Canvassers

Great Western Air Ambulance Charity (GWAAC) is looking to expand the number of lottery canvassers in the region recruiting players for our highly successful weekly lottery.

There are vacancies for both part-time and full-time roles and any successful candidate will play a vital role as an ambassador of our charity. Your remit will be to engage with the public, either by canvassing door-to-door or by obtaining private site bookings, in the hope of getting people in the region to join our lottery for either £1 or £2 a week. You are free to choose your own hours of work and the regions within our boundaries that you recruit new members in, and most importantly you will be helping our fantastic charity generate some much-needed income.

Read more about this vacancy
The GWAAC weekly lottery is a vital source of revenue to the charity and we are aiming to expand our membership over the coming years. With all members joining by either direct debit or cheque payment, this regular income plays a vital part in keeping the charity flying.

Apply 

If the role is of interest to you, please contact Mark Harris on 0333 577 5707 or e-mail mark.harris@towerlotteries.co.uk. Tower Lotteries run and administrate the draw on behalf of GWAAC.


Volunteers - Join our Ground Crew!

We are lucky to work alongside a wonderful group of local volunteers. Everyone who works and volunteers here at GWAAC is committed, enthusiastic and dedicated to keeping us flying. We enjoy what we do because it really makes a difference – and we would love to have you as part of our team.

Whether you would like to help out in our offices, would like to volunteer at a fundraising event, or put on an event of your own, we would love to hear from you.

Volunteer

If you're interested in becoming a volunteer please click on the button below. 

Volunteer Positions