2024 Year in Review - pt 1 - Great Western Air Ambulance Charity
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2024 Year in Review – pt 1

February 12, 2025
Swiftaid Update
April 24, 2024
2024 Year in Review – part 2
March 7, 2025
Swiftaid Update
April 24, 2024
2024 Year in Review – part 2
March 7, 2025

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2024 mission stats

 

Number of call-outs

    • 2024 - 2,272 call-outs90%
    • 2023 - 1,979 call-outs79%
    • 2022 - 1,808 call-outs72%
    • 2021 - 1,964 call-outs78%
    • 2020 - 1,726 call-outs69%

    The areas we were called to

    Missions: 621 = 27% of total missions
    Helicopter - 34%
    Car - 66%
    Missions: 345 = 15% of total missions
    Helicopter - 7%
    Car - 93%
    Missions: 656 = 29% of total missions
    Helicopter - 9%
    Car - 91%
    Missions: 277 = 12% of total missions
    Helicopter - 26%
    Car - 74%
    Missions: 123 = 5% of total missions
    Helicopter - 28%
    Car - 72%
    Missions: 124 = 5% of total missions
    Helicopter - 50%
    Car - 74%

    10+ Call-out days

      • 2024 - 35100%
      • 2023 - 1337%
      • 2022 -1028%
      • 2021 - 1645%
      • 2020 - 1,542%

      50+ call-out weeks

        • 2024 - 880%
        • 2023 - 220%
        • 2022 - 220%
        • 2021 - 110%
        • 2020 - 110%
        15

        We were called out 15 times on our busiest day (Monday 22 July)

        200

        For the first time we surpassed 200 call-outs in a month (March, May, July)

        £2200

        Each mission costs £2,200 on average

        6

        Each day we were called to over six people on average

        149

        patients were given a pre-hospital emergency anaesthetic

        43

        patients were given emergency blood transfusions

        Lily's story

        When Lily fell off her pony, she was dragged around the arena twice before her pony went over a jump which released Lily’s foot from the stirrup. With a broken femur and in severe pain, Critical Care Doctor, Chris Arrowsmith and Specialist Paramedic in Critical Care, Matt Robinson, jumped into the helicopter, reaching her in ten minutes. They pulled her leg back into place, administered pain killers and kept Lily comfortable and at ease while they travelled with her to hospital.

        WE ENHANCED THE SKILLS OF OTHERS TO SAVE MORE LIVES

        Internationally recognised STAB-5 mnemonic created by GWAAC crew

        Four of our crew, SPCCs Matt Robinson, Fleur Rath, Callum Sutton and Mark Kinsella, developed an easy-to-recall acronym and aide-memoire to help ambulance paramedics in the crucial early minutes of attending a victim of penetrating trauma.

        The STAB-5 mnemonic was created to help paramedics prioritise getting the patient on their way to hospital within five minutes of arrival on scene. By delaying routine observations or performing them en route the patient can receive critical care quicker to improve their chances of survival.

        STAB-5 was adopted by the Welsh Ambulance Service, South Central Ambulance Service and Avon and Somerset Police. It was also translated into French, Spanish, Italian and Norwegian and published in the International Critical Care Journal.

        This not only harnessed their clinical wisdom and experience into something that can make a real difference to patient care but shows how our outreach work is leading to further positive clinical innovations.

        Dr Andy Lockyer, GWAAC Medical Director

        We started to trial a new patient pathway for cardiac arrest patients

        In collaboration with the Bristol Heart Institute, we piloted an innovative pathway for patients in cardiac arrest and shockable rhythms, where defibrillation hasn’t worked. The patient continues to receive critical care and resuscitation en route to access specialist intervention, while still in cardiac arrest, with the potential to survive. This could offer a complex and exciting clinical pathway to help more people survive a cardiac arrest.

        We collaborated on a pilot project to increase the provision of PHEA

        In March, we embarked on a UK first pilot project with South Western Ambulance Service NHS Foundation Trust to assess the feasibility of an Advanced Clinical Practitioner in Critical Care delivering Pre-Hospital Emergency Anaesthesia (PHEA) to select adult patients. The goal is to improve the availability of time critical lifesaving care to patients in need with the hope that it can lead to positive changes in UK pre-hospital care, aligning with practice in many other countries.

        Our fifth GWAAC Cinical Symposium

        Clinical Outreach expanded further

        Reciprocal training with SAFER

        We developed the skills of first responders in Kenya

        We assessed air quality in a trial with Dyson

        WE WELCOMED SIX NEW CREW MEMBERS

        One Pre-Hospital Emergency Medicine (PHEM) trainee

        Dr Celestrine Weegenaar

        Celestine started with us in August as our newest PHEM Trainee. Originally from Amsterdam, she moved to Bristol in 2009 for medical school and has worked in a range of hospitals across our region. Dr Celestine’s goal is to qualify as a Critical Care Doctor at GWAAC and achieve a consultant role at either the BRI or Southmead Hospital.

        I already knew some consultants who worked at GWAAC from my hospital work in the region and I heard so many good things about it. I decided I wanted to be the first female trainee at GWAAC.

        Dr Celestine PHEM trainee

        Two Trainee Specialist Paramedics in Critical Care

        James Leavor

        James worked as a Paramedic in Exeter’s Hazardous Area Response Team Before joining us in June. He completed an enhanced clinical skills courseband instructed at the National Resilience Response Unit. 

        “I feel very lucky to have been selected to be a part of this ambitious and determined team.”

        Trainee SPCC James Leavor

        Waldo Zweep

        Waldo was an Emergency Care Practitioner in South Africa’s HEMS (helicopter emergency medical service) and Retrieval before he moved to the UK in March 2023. He worked with South East Coast Ambulance Service until he joined us in June 2024. 

        “It’s very different to the system in South Africa but everyone has been very supportive.”

        Trainee SPCC Waldo Zweep

        Three Critical Care Doctors

        All three doctors joined us from other air ambulance charities, demonstrating the excellent reputation that GWAAC has for clinical care.

        WE REDUCED INEQUALITIES IN PRE-HOSPITAL EMERGENCY MEDICINE TRAINING

        Dr. Celestine coordinated PHEM Application Workshops, with 11 applicants attending in August and September before submitting their applications. Five (including four women) were shortlisted, attended a mock interview workshop and successfully secured competitive PHEM positions in air ambulance services across the country, including GWAAC. The dedication of our Critical Care Team members played a vital role in increasing both the number and diversity of practitioners in PHEM across our region.

        Dr. Nicky Moore, along with PHEM trainees Dr. Mark Winstanley and Dr. Celestine Weegenaar, led the Access to PHEM (pre-hospital emergency medicine) programme for junior trainees in the Severn Deanery (a postgraduate medical education region in southwest England) aiming to improve access and support for local applicants to PHEM.

        The initiative focused on offering education, mentorship and interview preparation to address barriers to transitioning from hospital practice to pre-hospital care, especially for underrepresented groups such as female doctors.

        The programme included four introduction to PHEM sessions with talks from experienced clinicians, a base tour, and a Q&A. Participants received offers of pre-hospital experiences, contacts and ongoing informal mentorship from a group of local doctors who had recently been through PHEM training.

        We hosted our second Fem in PHEM event

        In August Specialist Paramedic, Fleur Rath, hosted our second Fem in PHEM event, bringing together over 50 female clinicians at the airbase and online. The event supported women in healthcare by providing guidance on entering the competitive field of Pre- Hospital Emergency Medicine (PHEM) and addressing the barriers that contribute to their underrepresentation.

        Six speakers, including female members of our Critical Care Team and guest experts, shared insights on critical care, building a strong CV, career journeys in PHEM, confidence and imposter syndrome, and training pathways for paramedics and doctors. A panel Q&A provided attendees the opportunity to engage directly with experts in the field.

        The event welcomed doctors, paramedics, and nurses from diverse backgrounds, all eager to explore opportunities for women in PHEM.

        WE REDUCED OUR IMPACE ON THE ENVIRONMENT

        We installed rooftop solar panels

        We installed 560 solar panels on our airbase roof to help cut energy costs and CO2 emissions. Generating over 200,000 kWh annually – enough for 63 homes – the system feeds into the local grid and will save nearly 240 tonnes of CO2 over its lifetime.

        Our thanks go to Bristol Energy Cooperative who funded most of the solar panels and now manage the installation, Beacon Owl Trust for additional funding and County Air Ambulance HELP Appeal for funding the necessary electrical upgrade.

        This 240kWp solar PV system will supply affordable, sustainable energy for 25+ years, reducing our annual energy bills by £7,500. These savings allow us to help more people in urgent need of lifesaving care.

        We improved our recycling and re-use efforts by opening two new shops

        Keynsham GWAAC Shop Ribbon Cut
         

        In addition to generating vital funds through the sale of 232,498 items and raising awareness through a stronger presence in local communities, our shops diverted thousands of tonnes of items from landfills, giving them a second life.

        Bath, April
        Situated on Moorland Road, we opened the first air ambulance charity shop in Bath. The eighth shop in our portfolio, it has given us a great opportunity to enhance our visual presence in the city offering its residents and visitors a unique opportunity to support GWAAC – if local people are in need of expert critical care, it is GWAAC that will be called.

        Keynsham, June
        Located in the bustling heart of Keynsham, our ninth shop became our second in the Bath & North East Somerset area. Its opening strengthens our presence in this region, connecting even more supporters to our vital work.

        Thanks to our collaboration with Recycling Solutions, our 220 clothing and textile recycling banks collected 209 tonnes, raising £42,069. While we appreciate donations, we encourage people to buy second-hand, care for their clothes, and wear them out to reduce textile waste.

        WE WORKED WITH COMMUNITIES TO STRENGTHEN THE CHAIN OF SURVIVAL

        People experiencing cardiac arrests remained the most common call-out for our crew in 2024. A cardiac arrest can happen anywhere, anytime and can affect people of all ages – but a person’s survival depends on a quick response. Through our Great Western Hearts programme, we trained and equipped more communities with the skills and equipment to give lifesaving CPR and defibrillation before we arrive.
        We helped communities install 66 new defibs, including placing more public access defibrillators in priority locations

        Our Great Western Hearts defibrillator package makes it easy for anyone to raise funds and install a defib in their local community, to help save lives. Our project raised £213,806 in 2024 and we ended the year with 137 public access defibrillators in place across our region.

        • 46 defibrillators in our network were used 150 times last year

        • Three defibs were purchased for our charity pool cars
        • Primary guardian volunteers checked 99 community defibs monthly

        In 2024 Great Western Hearts taught 9,684 people:

        8141

        people were taught CPR and defibrillation:

        93 volunteers gave 1,267 hours to teach in our communities,
        including in 31 schools across our region

        Ann's story

        Part-time teacher and grandmother, Ann, suffered a cardiac arrest at home in Cheltenham. She received immediate CPR from her daughter and postman, followed by CPR and defibrillation from an ambulance crew. On arrival, Specialist Paramedic in Critical Care, Callum Sutton, set up the Lucas Machine for automatic CPR and administered sedation, analgesia, and put Ann into an induced coma and on a ventilator. He provided further treatment en route to hospital. Ann arrived in a stable condition, ready for an immediate operation and ongoing care.