You can find your closest GWAAC shop on our High Street Shops page.

All of our shops are open Monday to Saturday between 09:00 and 17:00, excluding bank holidays.

Gloucester Boutique is now closed for the foreseeable future.

Every product you donate and every item you buy really does make a difference. Your generosity helps continue our lifesaving mission. To learn more, visit our What we do page.

Absolutely! Your donations keep our shops stocked and our lifesaving missions thriving.

While we truly appreciate every donation, there are some restrictions on what we can accept. For the safety and welfare of our team, there may be times when we’re unable to accept some or all of your items due to limited space in our sorting area. If this happens, please speak to a member of staff who can advise when we’ll next be able to take your donations.

Please see our Donations guidelines for more information.

No, they don't go to our shops. Instead, we receive an agreed percentage of the sale from the recycled materials dropped off at our recycling banks. Clothing is sorted by type and quality, with resellable items sent to second-hand shops or markets in Europe, Africa, or India - Find out more about our recycling banks here.

Unfortunately, we are not able to offer a donation pick up service at any of our shops. As a small team, we do not have the capacity to provide this service at this moment in time.

Yes, in fact, we encourage it! If you are a taxpayer, when you register your donation with Gift Aid in-store, we can claim 25% from HMRC from the value of your donation sales.

Yes, we have a range of GWAAC merchandise on our online store. Additionally, we also sell donated goods on eBay.

We aim to have changing facilities available in all our stores for your convenience. If you need to know before you visit, please contact the shop in advance.

Certainly! if you have a few spare hours each week to join us and make a real difference, we’d love to hear from you. To find out how you can get involved in our shops, please visit our Volunteering page.

We collaborate with partners, promoting their full price merchandise, but do not run sales or in-season discounting. We carefully price our clothing and products to give you the best value from the outset.

We're committed to making your visit seamless. If you have specific accessibility needs, please contact the shop in advance.

You can follow our shop's social media pages on Facebook and Instagram to stay up to date with your local GWAAC shop. To follow us, search "Great Western Air Ambulance Charity" on socials.